Change Manager - 8+ Years Experience, Fluent in English

We are seeking an experienced Organizational Change Manager to lead the development and implementation of a new technology platform to support our company’s operations and customers. This will enhance communication, decision-making, and company-wide collaboration. This role requires strong leadership, technical expertise, and training skills to ensure successful adoption by all staff members.

To be successful in this role you will need to show how you have understood the impact of 

new systems implementations on its business users. Most important is what plans and measures you have developed and implemented to maximize adoption by both users and customers of the new system.  

Why Join Us?

This is an exciting opportunity to help transform our company’s efficiency and innovation. If you have a passion for project management, technology, and employee engagement, we’d love to hear from you! If you have experience in understanding the technology impact has on people and processes, we want to meet you urgently!

KEY RESPONSIBILITIES:

1) Platform Development & Implementation:

- Oversee the design, development, and deployment of a change management plan for the CEOS platform.

- Identify and coordinate with stakeholders to define change requirements and ensure alignment with project goals.

- Manage vendors, developers, and internal teams to ensure timely project delivery.

2) Training & Adoption:

- Develop and execute a comprehensive training program for all employees and customers.

- Create user-friendly documentation, guidelines, and support materials.

- Conduct workshops, webinars, and one-on-one sessions to ensure employees and customers understand and utilize the platform effectively.

- Implement to Train the Trainer programs.

3) Project Management & Execution:

- Establish timelines, milestones, and deliverables for successful implementation.

- Monitor progress, identify risks, and troubleshoot issues proactively.

- Ensure compliance with company policies and security standards.

4) Stakeholder Engagement & Support:

- Collaborate with executives, Program Director to tailor the platform to leadership needs.

- Act as the primary contact for change impact and planning-related inquiries and support.

- Continuously gather feedback to refine functionality and improve user experience.

5) Other reasonable duties as assigned.

Let’s explore the journey that shaped our company’s remarkable milestones through the inspiring video below!