[Jabil Vietnam] Quality System Engineer

LEADERSHIP AND MANAGEMENT RESPONSIBILITIES

Employee and Team Development:

· Identify individual and team strengths and development needs on an ongoing basis.

· Create and/or validate training curriculum in area of responsibility.

Performance Management:

· JACS experience is required.

· Experience with integration and implementation of MES processes and tools/systems

· Specific experience with implementation and use of RAD (Real time alerting DPMO software) is highly desirable

· Familiarity with various triggering systems (i.e. DPMO, DPM, 3/5 rule etc..)

· Detailed project planning skills

· Experience with process mapping/improvement and requirements definition and analysis

· Experience with definition and documentation of business requirements and system specification

· Consulting skills with emphasis on customer acceptance, training, and partnering

· Ability to lead team and interact with all levels of management in a matrixed and political environment

· Team player and flexibility to deal with ongoing change and customer resistance

· Technical savvy and knowledge of both IT applications and enterprise IT Infrastructure and Operations (Mfg, software and hardware)

· Guide part selection for new components and products and new component qualification.

· Review and analyze field and manufacturing line component failures, and corrective actions; feedback to engineering and Cisco NPIE; generate pareto and trend charts; drive corrective actions.

· Coordinate and generate failure analysis and corrective action reports for component issues.

· Review and guide component reliability testing, provide technical assistance in the testing and checking of assigned parts specialized fields such as physical, functional and environmental testing.

· Work with quality, production, manufacturing, Cisco NPIE’s, suppliers and subcontractors to discuss and resolve quality aspects of specialized parts, materials and assemblies.

· Jabil DPM expectations are clearly communicated to the supply base

· Communicate changes in Jabil DPM expectations on a timely basis

Communication:

· Provide communication forum for the exchange of ideas and information with the Worldwide plant quality and functional management departments, associated with new quality initiatives (process control tools)

· Organize verbal and written ideas clearly and use an appropriate business style.

· Prepare and present customer presentations related to quality improvement initiatives.

· Assess communication style of individual team members and adapt own communication style accordingly.

FUNCTIONAL MANAGEMENT RESPONSIBILITIES

Business Strategy and Direction:

· Know and understand the campus strategic directions.

· Define, develop and implement Quality Engineering strategies, which contribute to the campus strategic directions.

· Provide regular updates to Quality Engineering Manager on the execution of the strategy.

Cost Management:

· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value-added processes, or complete re-engineering of processes and systems).

· Utilize tools to monitor departmental cost and cost trends, striving continuously to improve value.

· Provide feedback to Test Engineering Manager & workcell manager on cost and cost trends.

TECHNICAL MANAGEMENT RESPONSIBILITIES

· Review all supplier discrepancies. Coordinate and track the corrective/preventative action effort.

· Participate in the vendor survey activities as applicable. Drive proactive participation with suppliers and (when possible) aid in their process improvement efforts.

· Interface and provide technical support on component quality issues with the customer as needed.

· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.

· Comply and follow all procedures within the company security policy

Jabil Vietnam