[Jabil Vietnam] IT Application Administrator

JOB SUMMARY
Maintain & support existing eCommerce business system applications. Sterling GIS, BizTalk 2004 and all associated support systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES
· Ability to perform all duties of the Application Administrator I
· Provide leadership in EDI projects for both Customers and Vendors
· Develop & executes test plans.
· Interact with functional resource to understand &/or clarify requirements.
· Develop architectural and process solution per our technical analysis to match functional specification.
· Work with senior eCommerce programmer to prepare technical specifications for more complex projects.
· Provide assistance to EC Operations staff in supporting Trading Partners as required
· Participate in the exchange of ideas and information within the department.
· Ask questions; encourage input from team members.
· Provide regular updates to appropriate managers.
· Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).
· Drive continuous improvement through trend reporting analysis and metrics management.
· Assure that procedures and work instructions are efficient and not redundant.
· Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.
· Demonstrate a commitment to customer service; anticipate, meet and exceed expectations by solving problems quickly and effectively; making customer issues a priority.
· Confer with reporting manager on complex or unusual situations.
· Establish new measurement systems if/where possible.
· Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization.
· Ensure 100% adherence to all company policies and procedures (i.e. Health, Safety and Quality)
· Maintain discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.
· Interpret a variety of instructions furnished in written, oral, diagram or schedule form.
· Maintain discretion and confidentiality in all areas pertaining to the IT systems.
· Understand and embrace the business and IT strategic direction.
· Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.
· Comply and follow all procedures within the company security policy.
· May perform other duties and responsibilities as assigned.

Jabil Vietnam